The days of brands staying silent amidst political and civil unrest are long gone. At the helm of one of the largest independent communications agencies in the world, WE’s co-founder and global CEO Melissa Waggener-Zorkin knows how crucial it is for company leaders to discuss complex societal issues inside their walls and out with a sense of vulnerability, mindfulness, and conviction.
To guide these difficult conversations with employees and consumers, Waggener-Zorkin shares her philosophy of humility with Quartz CEO Zach Seward, a practice especially powerful when it comes to being called out for missteps and listening to “unvarnished input,” as she describes it.
I don’t want to be the smartest person in the room. I want other people to have that chance, and to know who I am, what I stand for, and what I’m not so great at.
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